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Getting started with Six Sigma


Six Sigma Defect Metrics

A unit of product can be defectives if it contains one or more defects. A unit of product can have more than one opportunity to have defects.

Determine all the possible opportunities for problems

Pare the list down by excluding rare events, grouping similar defect types, and avoiding the trivial

Define opportunities consistently between different locations

Proportion Defective (p):

p = Number Of Defective Units / Total Number of Product Units

 

Yield ( Y1st-pass or Yfinal or RTY)

Y = 1 – p The Yield proportion can converted to a sigma value using the Z tables

 

Defects Per Unit – DPU, or u in SPC

DPU = Number Of Defects / Total Number Of Product Units The probability of getting ‘r’ defects in a sample having a given dpu rate can be predicted with the Poisson Distribution.

 

Defects Per Opportunity – DPO

DPO = no. of defects / (no. of units X no. of defect opportunities per unit)

 

Defects Per Million Opportunities (DPMO, or PPM)

DPMO = dpo x 1,000,000 Defects Per Million Opportunities or DPMO can be then converted to sigma & equivalent Cp values in the next page. The DPMO, DPM, Sample Size, CI Calculator will help you calculate the metrics.

 

If there are 10 defects among 160 invoices, and there are 7 opportunities for errors for every invoice, what is the dpmo? dpu = no. of defects / total no. of product units = 10/160 = .0625dpu dpo = no. of defects /(no. of units X no. of defect oppurtunities per unit) = 10/(160 X 7) = .0023dpodmpo = dpo x 1,000,000 = .0023 X 1,000,000 = 23,809dpmo What are the equivalent Sigma and CP values? See Sigma Table.

 

Converting Yield to sigma &Cp Metrics – Example 

Given: a proportion defective of 1%

Yield = 1 – p = .990

Z Table value for .990 = 2.32σ

Estimate process capability by adding 1.5 σ to reflect the ‘real-world’ shift in the process mean 2.32σ + 1.5σ = 3.82σ

This σ value can be converted to an equivalent CP by dividing it by 3σ : CP = 3.82σ/3σ = 1.27 Note: Cpk cannot be estimated by this method 

Sigma Table

Yield

dpmo

Sigma (σ)

Cp Equiv.

COPQ (Cost of Poor Quality)

.840

160,000

2.50

0.83

40%

.870

130,000

2.63

0.88

 

.900

100,000

2.78

0.93

 

.930

70,000

2.97

0.99

 

.935

65,000

3.01

1.00

 

.940

60,000

3.05

1.02

 

.945

55,000

3.10

1.03

30%

.950

50,000

3.14

1.05

 

.955

45,000

3.20

1.06

 

.960

40,000

3.25

1.08

 

.965

35,000

3.31

1.10

 

.970

30,000

3.38

1.13

 

.975

25,000

3.46

1.15

 

.980

20,000

3.55

1.18

20%

.985

15,000

3.67

1.22

 

.990

10,000

3.82

1.27

 

.995

5,000

4.07

1.36

 

.998

2,000

4.37

1.46

 

.999

1,000

4.60

1.53

10%

.9995

500

4.79

1.60

 

.99975

250

4.98

1.66

5%

.9999

100

5.22

1.74

 

.99998

20

5.61

1.87

 

.9999966

3.4

6.00

2.00

 

 

 

Description

This tutorial is an overview on Six Sigma. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process. There are 13 parts to this tutorial as given below

  1. Six Sigma Introduction
  2. Six Sigma Key Elements
  3. Six Sigma Organization
  4. Six Sigma Get Started
  5. Six Sigma Methodology
  6. Six Sigma Define Phase
  7. Six Sigma Measure Phase
  8. Six Sigma Analyses Phase
  9. Six Sigma Improve Phase
  10. Six Sigma Control Phase
  11. Six Sigma Technical Tools
  12. Six Sigma Defect Metrics
  13. Six Sigma Summary

 



Audience

If you want to get an overview on Six Sigma, this tutorial series is for you to read.

Author: Subject Coach
Added on: 18th Feb 2015

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